800.438.7921 - 828.456.9710
support@carolinacycle.com

Terms and Conditions


Welcome to CarolinaCycle!

Your visit to CarolinaCycle.com constitutes your unconditional agreement to the following terms & conditions, which CarolinaCycle.com may change at any time without prior notice to you. Please review often to stay up to date on possible changes.

Site Security
Users agree not to compromise site security by hacking in any way site data, code, information, or other CarolinaCycle.com property, network, or affiliate system.  CarolinaCycle.com takes site security seriously and will investigate all violations, inform law enforcement when necessary and prosecute offenders to the fullest extent of the law.

Site Use
By using this site, you confirm that you are 18 or older. All site users agree to honor any and all financial and legal responsibilities taken on as a result of site usage. Further, you agree to provide accurate information, pay and acceptance for items purchased. Any deviations will be interpreted as a violation of this agreement. 

All content on CarolinaCycle.com is for personal use only, and protected by international copyright laws against non-authorized commercial use. You agree to observe all intellectual property laws during your visit to CarolinaCycle.com and agree not to infringe on said property in any way.

Superceded Parts
You acknowledge and agree to accept superseded parts, which are parts that are updated and changed over time by manufacturers according to their standards.

Order Liability
You agree to accept CarolinaCycle.com’s policy that we reserve the right to refuse any order without providing explanation or reason. Customers will not be charged if such decisions are made. Refunds are guaranteed in the case that you have been charged for an order that has been subsequently cancelled by CarolinaCycle.com. Other instances that make order cancellation necessary are limited parts availability, pricing errors, credit card processing problems, etc. We may also require additional information to process your order. We will attempt to contact you via email upon any order cancellation.

Oversized Items
We reserve the right to charge additional shipping fees and/ or cancel orders related to oversized items. You will be contacted via email with instructions on how to proceed (with an option to cancel) should oversize shipping apply to your order.

Part Availability
Most orders ship within a few days, but occasionally an unavailable or backordered part will delay your order. We will notify you if this should happen, and work with you to process and fulfill the order.

Order Canceling - Applies to Parts Only
While it may be necessary to cancel an order, we ask that you notify us immediately should you intend to do so. All such cancelled orders that have entered the shipping process are subject to a 15% restocking fee (which helps us cover the cost of shipping / restocking the part back to/with the manufacturer).

Pricing Errors
CarolinaCycle.com works hard to provide competitive pricing, but occassionally there are pricing or advertised pricing errors. CarolinaCycle.com reserves the right to cancel any order associated with such errors.

Price Match
We match competitor pricing, but require customers to email screen shot verification of pricing before a match is considered.

Browsing Use
Using CarolinaCycle.com is at the user's own risk. CarolinaCycle.com shall not be liable for any damages arising from your use of any part of the CarolinaCycle.com site.

Carolia Cycle

18999 Great Smoky Mtn. Exp., Waynesville, NC 28786
p: 800.438.7921
l: 828.456.9710
e: support@carolinacycle.com

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